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USA LOCATIONS: Any order over $30.00 will be shipped free, by UPS ground service to any of the 48 continental United States. We reserve the right to ship, via the US Postal Mail, on orders less than $30.00.
GEORGIA DELIVERIES: Applicable sales tax will be added to all orders being shipped into the state of Georgia. Call 800 883-8828 if you are printing your order out to send in with a money order and need a total including Georgia tax.
LOCATIONS OUTSIDE THE CONTINENTAL USA: We now ship many items to military addresses, Alaska, Hawaii, Puerto Rico, Guam, and the Virgin Islands, as well as other parts of the world. Please order by calling 800 883-8828. Additional charges will apply, and additional shipment time must be allowed. For military addresses, we will only be responsible for delivery to the APO, FPO, or AE address.
Return and Warranty PoliciesReturns: Since we constantly strive to keep our prices as low as possible while offering quality merchandise, we must impose certain restrictions on return items. Be assured that any item found to be defective (see warranty info), damaged in shipping, or an item different from that which was ordered, will certainly be replaced. We must be notified within two weeks of ship date of merchandise that the defect, damage or error exists. If you find you must return an item for another reason, please be aware of the following restrictions:
Do not return to other addresses that may be on the shipping label or your credit will be delayed, and extra shipping charges may be incurredSpecialty Bedding Products, Inc
Warranties on the products we sell are manufacturer's warranties, not store warranties, although on the rare occasion that you encounter a defect in a product we have sold you, we will try to assist you in handling the warranty properly. Please keep your original store receipt for proof of purchase of a particular item. Warranties cannot be handled without it. Credit card receipt is not adequate. It is not our responsibility to locate copies of your receipt. If the item is a mattress, defects are generally seam, corner, or valve leaks. Leaks in the body of the mattress are considered accidental punctures, and can be repaired with a patch kit. If you experience a leak in your mattress, it will be necessary for you to locate the source of the leak. Once located, if you suspect the leak to be a defect, you can either contact the manufacturer, or contact us, to get a replacement for you, and help you through the return procedure. No refunds will be issued for bedding damaged due to improper laundering or handling. All returned items will be inspected by the service department to determine the existence of a defect. We reserve the option to replace, repair, deny return, or issue credit. All shipping costs will be the responsibility of the purchaser.